Withdrawing Funds Back to Your Wallet
When you want your balance back in your e-wallet, go to the cashier and open the withdrawal tab. The same wallets we accept for deposits — DANA, OVO and GoPay — are available as payout destinations. Enter the exact wallet number tied to your account name; mismatched details will hold the request until verification clears. We do not promise a specific transfer
window because wallet network speeds vary, but we process withdrawal requests in the queue as they arrive. A completed withdrawal shows in your wallet app transaction history once the network confirms receipt.
- Open withdrawal tab — Inside the cashier, switch to the withdrawal tab and select your payout wallet — DANA, OVO or GoPay.
- Enter wallet number and amount — Type the wallet number registered to your account name and the amount you want to withdraw.
- Complete identity check — If prompted, confirm your identity with the one-time code sent to your registered number before the request submits.
- Track in account history — Watch the status update in your account transaction history; the wallet app will reflect the arrival once the network confirms.